Privacy Policy

Last updated on 1st March 2016


Privacy policyThis is the Privacy Policy (“Privacy Policy”) of MyEasyISO’s website www.myeasyiso.com (the “Website”), developed, maintained & operated by Effivity Technologies LLC (together with our affiliates and subsidiaries, hereinafter “MyEasyISO”, “Company”, “We”, “Us” or “Our”). In this Privacy Policy, we use the following terms to describe different types of visitors to our Website. Our customers are called “Subscribers” (hereinafter defined). We use the word “Staff” or “User” (hereinafter further defined) to describe persons to whom Subscribers give “staff / user” access on the Website. For the purpose of this Privacy Policy, any user of the Website shall mean any natural or legal person who accesses or uses the Website either by registering or otherwise and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity (“Subscribers”, “Staff”, “User”, “You”, “Your”, “Yourself”).

This Privacy Policy describes the information that We collect from You as part of the normal operation of Our Website and/ or use of our SaaS based Application and/ or related web services, how We collect the information, how We may use the information and the steps We take to protect it.

By accepting the Privacy Policy through registration, by visiting and using the Website or by subscribing to or using the Application You expressly and unconditionally consent to the terms and conditions of this Privacy Policy and consent to our collection, usage, storage, handling and disclosure of Your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use.

Privacy and Data protection is a matter of trust and protecting Your privacy is of highest importance to us. We shall therefore use your name and other information which relates to you only in the manner set out in this Privacy Policy.

Please read the following Privacy Policy to learn about our information gathering and dissemination practices that We follow while using the information provided to us while using Our Website and/or software. Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Privacy Policy periodically. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy.

BY VOLUNTARILY PROVIDING US WITH INFORMATION, YOU ARE CONSENTING TO OUR USE OF IT IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE PLEASE DO NOT USE OR ACCESS OUR WEBSITE www.myeasyiso.com.

1. APPLICABILITY

This Privacy Policy describes our policies and procedures on the collection, usage, storage and handling of any information including, business or personal information provided by you while using our Website and/ or Application or its related services.

Your use of the Website and/or Application, software and related services will be governed by this Privacy Policy in addition to the Terms of Use as applicable to you.

2. COLLECTION AND USAGE OF USER INFORMATION

When you use our Website, Application and/or software, we collect and store Your User Information which is provided by you from time to time. “User Information” is the data submitted by You that can be used to uniquely identify or contact a person and/ or business entity that a person represents and shall include, but not be limited to, information regarding your title, name, name of the business entity, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details and such other information required for Your identification and verification. When you submit User Information on the Website, it shall be deemed that You have granted Us the right to collect, store, process, handle and use such User Information, in accordance with this Privacy Policy (as amended from time to time).

Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to deliver services in an efficient way, allow you to access our products and services that are most likely to meet your needs, and to customize our Website to make your experience safer and easier. We as a service provider strictly do not share any information you key in and stored in our servers while using the core application, such as employee information, audit review, audit documentation, compliance, and any other information related to ISO implementation, review, compliance & audit, all such information is stored in our highly secured servers provided by third parties and can be accessible by only and only you, or except as required by statutory authorities and support team of MyEasyISO in an event requiring access to your information with limited rights for troubleshooting.

Information that we collect from you is used to process your requests and to manage your account. We may also use your information to email you about our products or services that we think may be of interest to you. It is clarified that We shall not be liable, for any reason whatsoever, for the authenticity of any User Information provided by You to Us. You hereby confirm that the User Information provided by You is and shall continue to be valid, true and accurate to the best of Your knowledge. As such, it shall be the responsibility of the user to update any changes to the User Information from time to time.

You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users.

From time to time we may send your information excluding bank details, to third parties which we consider may have goods or services which are of interest to you. If you do not wish to be contacted by such third parties please email us.

We understand clearly that you and your Information is one of our most important assets. We store and process your User Information on servers located across the world that are protected by physical as well as technological security devices. We reserve the right to share Your User Information with any person or entity, at Our discretion. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way please do not use the Website.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, upload or exchange any content, we will collect that information you provide to us. We will not be liable for the disclosure and dissemination of information on the Website. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

While collecting User Information, Your anonymity is maintained at all times and at no time can We identify You personally, unless you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. Our products are Web–enabled. You can access some of our services from within our desktop products and others directly at a Web site. Some desktop features require Internet access and will open in a browser window in the software, which will pass through our Website’s server before being redirected onto the Internet. If the software cannot find a connection, it may ask you to establish one. When you are connected to the Internet from within the software we may also include product updates and messages, service information and help content in the Internet transmissions.

If you use our Mobile App, your Mobile App can check our servers for Automatic Updates. Then the Mobile App will automatically check for updates when you are connected to our servers. You can also download updates manually from app store of respective operating systems i.e. Windows Store for Windows, Play Store for Android and Apple Store for iOS devises. When you receive updates, we will receive technical information about your mobile’s connection and the software being updated. When you access our Web–enabled services from within our desktop products we will note the link you clicked on and we may also collect information about your product, system or other technical data that will help us direct you to the appropriate information or service. Some of our Web–enabled products and services synchronize with the information on your computer to help keep the data accurate and provide additional online services. If you no longer want to synchronize data, you can cancel the service through the service administration pages.

We use your Website activity to assist you by reducing the need to improve your user experience, re–enter your data and to help us resolve technical support issues. We may also use this information to offer you a personalized Web experience, and to tailor our offerings to you.

3. SHARING OF PERSONAL INFORMATION

We do not share User Information outside of our Company except in cases requiring Us to continue to provide you expected service levels. We may need to disclose User Information (1) to our affiliates, service providers and business partners solely for the purpose of providing ISO Services to you as per our Terms of Services (2) to facilitate the purchase of Services on the Website or through Our software by You for which We will be using third party payment gateways and subscription software. The User Information will be saved in server logs through highly robust Customer Relationship Management (CRM) software where the customer data would be stored and/or processed. Customers need to agree to this. Credit card information would be stored only in places which are “PCI DSS” certified and will be used for processing recurring billings. In such cases we will also ensure that such affiliates, service providers and business partners comply with this Privacy Policy Statement and adopt appropriate confidentiality and security measures.

Except as provided above, we shall disclose the User Information only in circumstances where:

(1) We have obtained your prior specific consent before sharing or disclosing your User Information to third parties for any purpose that is not directly connected with providing ISO Services to you as mentioned above. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

(2) We in good faith believe that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental or regulatory request; (b) enforce the Terms of Use or this Privacy Policy; (c) detect, prevent, or otherwise address fraud, security or technical issues; (d) facilitate the purchase/ sale of products and services; or (e) protect against imminent harm to the rights, property or safety of the company, its users or the public as required or permitted by law.

(3) We and our affiliates may also share with or transfer to another business entity some or all of your User Information, in the event of merger or acquisition with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business or sale (including any transfers made as a part of an insolvency or bankruptcy proceeding). Pursuant to the consummation of such transaction, the new business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your personal information.

We may also send you other information about us, the discount offers, our other websites, sales promotions, our newsletters, SMS updates, anything relating to other companies. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you or follow the un-subscription process as detailed in the SMS. Kindly note that unsubscribing from one medium does not automatically lead to un-subscription from the other. Within 7 working days (days which are neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in USA) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.

4. LINKS TO THIRD PARTY SITES AND ADVERTISEMENT

We may also share your details with Our agents and subcontractors to help us with any of Our uses of Your User Information as set out in this Privacy Policy. We may use third parties to assist us with delivering products to you, to analyse data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction.

The Website may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

5. SECURITY PRECAUTIONS

We adopt industry appropriate data collection, storage and processing practices and reasonable physical, electronic and managerial procedures to safeguard and secure the User Information collected. Our Website has stringent security measures in place to prevent loss, misuse, unlawful interception and alteration of the User Information under our control in compliance with the applicable laws and rules related thereto. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorised access.

However, as You are aware, no internet site is completely free of security risks and We do not make any representation in respect of the same. We shall not be liable, in case of any security breach of Your User Information and You shall not have any claims against Us in this regard. We use standard and authorised payment services and our Credit Check and Fraud Prevention policies are aligned to these companies.

We do not warrant that Our Website or any electronic communication made by Us is free from virus or other harmful effects. In the event of any errors in transmission or due to an act of a third party, We shall have no liability. You explicitly agree that Your use of the Website and/ or software and/ or services is at Your own risk. You agree and confirm that Your User Information may be transferred, processed and stored across National and International borders. You hereby confirm that You have been made aware of the security measures undertaken by Us and You expressly consent to Us storing, handling, using Your User Information in accordance with this privacy Policy, including but not limited to Your consent for sharing Your User Information as per this Privacy Policy.

6. CHANGES IN PRIVACY POLICY

If we decide to change our Policy, we will post those changes on this page in order to keep you informed of any changes in nature of information collected, manner of collection, use and sharing of information. These changes will become effective immediately on posting. If at any point we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify you by email and provide you with the ability to opt out of these new uses. You will not receive email notification of minor changes to the Privacy Policy Statement. If you are concerned about how your Personal Information is used, you can send us an email with your related concern. You are required to visit the Privacy Policy page regularly for any amendment thereto, which may or may not affect you. We shall not be liable for any failure or negligence on Your part to review the updated Privacy Policy before accessing or availing the services on the Website and/ or software. Your continued use of the Website and/ or services, following the changes to the Privacy Policy, will constitute Your acceptance to those changes.

7. COOKIES

Your web browser offers “cookies” which, if you allow their use, store small amounts of data on your computer when you visit a website. Cookies do not contain any Personal Information about you and therefore cannot be used to identify you personally. However, cookies assist us in tracking which of our features you like best. Using cookies will be storing information in the client’s browser using Local Storage or Web storage. Therefore, cookies enable us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser settings. Our Website is viewable even if you disable the cookie function on your browser. However, if you disable cookies, some advanced and customized features will not be available to you.

We also automatically track certain information about you based upon your behaviour on our Website and store it through log files. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve you and our community. This information may include the URL that you just came from, which URL you next go, your computer browser information, and your IP address. We may provide Customers’ IP addresses to payment intermediaries in the course of the payment process.

Technologies such as: cookies, beacons, tags and scripts are used by MyEasyISO and our partners (e.g., advertising, marketing and analytics), affiliates, or other service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings, store login addresses, authenticate users, run website experiments, and store analytics data. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

We and Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use Local Storage Objects (LSOs) such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

We partner with third party(ies) to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner(s) may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads. We do not control the use of cookies by third parties and shall not be liable for any reason whatsoever of these third party cookies.

8. FORCE MAJEURE

Notwithstanding anything contained in this Privacy Policy, the Terms of Use or elsewhere, the Company shall not be held responsible for any loss, damage or misuse of Your User Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A "Force Majeure Event" shall mean any event that is beyond the reasonable control of the Company and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, acts of terrorism, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, technical snags, unauthorised access to computer data and storage device, technical snags and breach of security and encryption.

9. DISCLOSURES REQUIRED BY LAW

The Company reserves the right to disclose User Information when required by law. We will disclose such User Information wherein, We have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on Us or to exercise Our legal rights or defend against legal claims.

10. QUESTIONS

It is our goal to make our privacy practices easy to understand. If you have questions, concerns or if you would like more detailed information, please email our privacy officer at:


MyEasyISO

privacy[at]myeasyiso.com

616 - Corporate Way, Suite 2 #5321,
Valley Cottage, New York 10989, USA

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